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If more time is taken than quoted that is not the fault of Phoenix Interactive, there may be additional charges. Additional work that may be required and is not included in the quote is also subject to an additional charge.

Confirmation

You will receive a confirmation email upon receiving a quote, if you choose to go ahead with the specified project/s. Agreement of this email will indicate that you wish to proceed with the project/s and Phoenix Interactive will expect an initial deposit and payment in full upon completion of the quoted service/s as stated in the Payment Terms below.

Payment Terms

A minimum 10% deposit is required for quoted service/s worth $500 or more. The deposit amount will be invoiced to you following confirmation to commence project/s, as stated above.

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